BOOKING FEES: A $100 retainer is required up front to reserve your date. This is NON-REFUNDABLE. No exceptions. This fee covers initial communication, all planning, location hunting, and block off a specific time frame for your session.
CANCELLATIONS: If you are a no call/no show, you are forfeiting your booking fee and we will not schedule with you again. Please know that when we block off a time slot for you, we are holding that spot for only you, therefore we are not able to schedule someone else. We will not tolerate no call/no show clients.
RESCHEDULING: We understand that life happens, if you need to reschedule for any reason, please try to give us 48 hrs notice. If you happen to fall ill the day of your session, please reschedule. We work every day with all age groups and cannot risk passing on anything to our clients. If rescheduling more than 60 days out, a new booking fee will be required. (The new booking fee will be waived if we have previously discussed a date and for special circumstances such as travel, military, health reasons.)
WEATHER CONDITIONS: Sometimes Mother Nature doesn't like to cooperate. We check the weather throughout the week. If it's forecast to rain on the day of your session and/or ground wet and muddy on the day of your session, we will contact you before your session is scheduled and ask how you would like to proceed. I can either reschedule your location session for another day or depending on the session type move to our Savage Mill Studio.
We respectfully reserve the right to reschedule a session due to illness, emergency, death in the family, inclement weather, and any other unforeseen events beyond our control. We will be sure to inform you of any such occurrences and reschedule your session as soon as possible
TARDINESS: Please try to plan to arrive on time for your session. If you are running late, please notify us. We respect every single client's time and put an incredible amount of effort into scheduling and planning a session, so please respect ours. If you are 10-15 minutes late you may have to cut into your session time and forego outfit changes and/or setups. If you are more than 30 minutes late without calling, you will forfeit your booking fee and we reserve the right to cancel the session. We of course understand unforeseen circumstances such as illness or accidents. If we are late, we will communicate that with you and your session time will not be affected.
PETS: Pets are allowed only if being photographed and must be on a leash or in a carrier. Sessions that include pets will be photographed on location only. Please let me know in advance if you plan on bringing your pet.